"Zona de recogidas / Pick up zones" sign at the airport curb

PUJ arrival guide

At Punta Cana Airport (PUJ), your TripCana pickup is arranged before you land. Share your flight number when you request. We plan around your arrival time and confirm the meeting point, just outside arrivals, on WhatsApp. If you need more time after landing, message us. We track your flight in real time.

Request

Before you fly

Request the ride with your flight number, passenger count, luggage, and hotel or address. We confirm on WhatsApp. The confirmation names the vehicle class and the meeting point.

When you land

Punta Cana Airport (PUJ) has more than one arrivals flow. Do not look for a name sign. Go just outside the arrivals exit named in your confirmation. If immigration or baggage takes longer, message us on WhatsApp. We keep waiting when we can, or we rebook, and we do not add a waiting fee unless we tell you the amount first and you agree.

Questions

Do you track my flight?

No. Send us your flight details and we coordinate with you. Message us if the arrival time changes.

Where exactly do we meet?

Just outside the arrivals exit. Your confirmation shows the meeting point. We do not use a name sign.

What if I need more time?

Message us on WhatsApp. We do not promise a set number of free waiting minutes.

What should I have ready?

Your confirmation, passenger count, and luggage notes, including anything oversized.

How do I pay?

We do not take online payment yet. You pay the driver in person, or by another method we agree in writing before the ride. The confirmation states the amount. See Terms §3.

Request

More of this place

Dominican Republic moments